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Founded in 1997, Align technologies based in Santa Clara, Ca began its first commercial sales of Invisalign to orthodontists in 1999 and soon after launched a U.S. national consumer-advertising campaign. By late 2001, Align had manufactured one million aligners. In 2002, Invisalign was made available to general dentists, and by mid-2003 dental schools began adding Invisalign to their curriculum. Today, Align Technology provides exclusive education events at more than 60 universities worldwide. In 2005, Align introduced Invisalign Express. In the same year, it achieved a manufacturing milestone of 15 million aligners.
Today, Invisalign has evolved into an increasingly mainstream treatment option. To date, Align Technology has
• trained more than 56,700 doctors
• manufactured more than 44 million unique Invisalign aligners
• started more than 1,000,000 patients in treatment
• compiled a well-defended intellectual property portfolio that includes more than 160 patents worldwide
• reached $1.5 billion in cumulative net revenues
Product Manager – Global Product Innovation
This position has direct ownership for the design and development of key elements of Align Technology’s product portfolio, and leads customer-driven product development efforts in both product and software. Candidate will be responsible for transforming marketing or business requirements into impactful product features and services, and overseeing and managing the development and delivery into the marketplace. In-market feature performance, post-launch improvements, future product enhancements and new product ideation are also areas of focus for this position.
Essential Duties and Responsibilities include the following, other duties may be assigned:
• Transform marketing requirements into viable and impactful products and/or product features that meet specific customer needs. Work with cross-functional teams on creating detailed product requirements and use cases, as well as user experience requirements to ensure customer needs are met. Understand cost and timing impacts.
• Create (when necessary) and own business requirements documents that outline key product improvements or changes.
• Work closely with cross functional teams within the organization – including R&D, IT, clinical, and manufacturing to drive product requirements through design, development, testing and launch. Validate that the product going to market is meeting the requirements and is expected to achieve the anticipated impact.
• Develop a deep understanding of our customers (Dentists and Orthodontists) through primary and secondary research, market visits and close sales relationships. Incorporate this understanding into product requirements that are consistent with the long term customer experience vision.
• Validate and improve upon product requirements through user experience reviews, user acceptance testing, and pilot management as appropriate. Work closely with cross functional teams and marketing partners on the commercialization of product launches.
• Work with Professional Education, clinical, legal/regulatory, customer marketing, customer care, and sales teams to deliver best-in-class product improvement launches.
• For assigned products: monitor on-going health, adoption metrics, and feature usage; collect internal and external feedback; investigate, prioritize, and implement improvements and enhancements to maintain and/or increase benefits of product; work with international counterparts to determine international product development / release plans; determine version or product phase-out plans as appropriate
EDUCATION and/or EXPERIENCE
• BS or BA required, MBA a plus.
• A minimum of 5-7 years working in product development organizations, with demonstrated successful launches.
• Proven track record of setting product development targets and delivering results a must.
• Experience in medical device or dental product development preferred.
• Self-starter, work in a fast pace environment with the ability to manage and deliver multiple projects.
• Excellent communication and organization skills
• Ability to work well in team (marketing and cross-functional) environment
• Strong project management skills
Align Technology is an exciting, medical devices and e-business company with a highly sought after and proprietary product. The atmosphere is casual and the company is extremely employee oriented with stock-purchase & other competitive compensation plans. There are abundant professional growth opportunities for qualified individuals.
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