Director, Client Services - Media Solutions - 1136...

DescriptionWe are currently seeking a Director, Client Services, in either New York, NY, Troy, MI, or Westlake Village, CA.   Key Goals of this Position:

• Establish and maintain relationships with media publishers, primarily cross platform publishers, to support continued subscriptions to the Offlline Media Report, increase subscriptions to the Prospects Current Behavior Tool and In Market Buyer Behavior Tool
• Sell-in Auto Buyer Clickstream Behavior Platform tools to East Coast OEMs, support efforts with OEM with which contacts have been previously developed
• Recommend modifications of studies to maintain their usefulness

QualificationsEducation/Experience Required:

• Bachelors Degree or higher
• 7 + years relevant experience, including a combination of:
  • five years of market research experience
  • five years experience in media planning, agency, OEM, or publisher, including some in both Offline and Online media
  • five years experience in or serving the automotive industry
• Strong interpersonal and organizational skills including the ability to multi-task
• Strong analytical skills
• Strong communication skills (written and oral)
• Excellent computer skills, personal Internet fluency
• Team orientation
• Strong customer focus
• Extensive travel

    Established in 1968, J.D. Power and Associates is a global marketing information services firm that is a leader in conducting independent and unbiased surveys of customer satisfaction, product quality and buyer behavior.  Our historic strength and presence within the automotive industry has, in more recent years, found suitable complements in other industries, including finance and insurance, homebuilding, telecommunications and retail areas.   Our products and services range from syndicated (industry-wide) and proprietary (client-commissioned) research as well as consulting and performance improvement services. Wherever we operate, J.D. Power and Associates has stayed focused on our core research products, even as we pursue growth opportunities in consulting and performance improvement service delivery.   J.D. Power and Associates story is one of growth and ever-expanding impact, as we bring the voice of the customer to the industries we serve.  J.D. Power and Associates is now a business unit of the McGraw-Hill Companies.  As part of this $6B organization, J.D. Power and Associates will continue its strong track-record of achievement and growth, as a critical component of the firms information and media enterprises.   About McGraw-Hill Information & Media The diverse set of businesses that comprise the McGraw-Hill Information & Media Segment provide the information and insight professionals in business and government need to remain competitive in their fields and in the global economy. Our flagship publication, BusinessWeek, is the worlds most widely read business magazine.  J.D. Power and Associates is a global leader in conducting independent and unbiased surveys of customer satisfaction, product quality and buyer behavior.  The Business Information Group provides business information publications, products and services in the Energy, Construction and Aviation markets. Broadcasting reaches eight million viewers through its four ABC affiliates in Denver, Indianapolis, San Diego & Bakersfield.  The information & Media segment operates in over twelve countries with approximately one billion in revenue in 2006.