SVP Management Supervisor

Euro RSCG Life is one of the world’s largest and most prestigious health care communications companies.  Our people have a real "esprit d’ corps", and we are well known within the industry as a fantastic place to work.

Because of a new business win, a rare opportunity now exists for an experienced client service professional to join our team as an SVP Management Supervisor.

The primary job function for a Management Supervisor is to set agency standards by supervising his/her teams so that existing business is successfully managed and grown.  The Management Supervisor plays a critical role in business development.

Candidates must have 12 or more years of significant, progressive client service experience at an Rx pharma ad agency.  Outstanding management skills as well as verbal and written communication skills are essential.  The full job description follows:

Strategic Thinking

• Initiates and spearheads strategy at all levels of the business


• Actively participates in the development of copy strategy/positioning


• Fosters solid analyses of markets and competitive environments by account teams


• Maintains quality control on issues development


• Ensures alignment between issues, strategies, and programming


• Builds commitment to strategy/process within the agency and brand teams


• Utilizes agency strategic tools (e.g., SSO, strategic map, CWP)


• Offers strategic solutions that surpass common practice

Creative/Branding

• Constructively reviews creative to ensure strategic alignment and enhance its impact on building the brand


• Manages critiques of the creative product and ensures proper interpretation of comments/concerns


• Seeks/helps develop the creative solutions that surpass common practice


• Helps drive the branding process


• Continually maintains/strengthens understanding of brands and businesses
  
  
  
  • Develops and maintains excellent client relationships and earns trust and respect of client counterparts
  
  
  
  


• Effectively represents agency POV to clients


• Effectively leads both account and brand teams


• Demonstrates support and commitment to agency’s processes, product and services


• Positions agency at its best with clients


• Ensures well-rounded, high-quality support of client businesses

             Client Relations

(strategic, creative, management attention, social)

• Elevates issues or opportunities to more senior agency level as appropriate

Management/Leadership

• Maintains and supports agency management in maintaining a strong, valued presence with clients and in agency


• Ensures adherence to standards of excellence


• Effectively manages and supervises team members


• Appropriately counsels staff on internal and external issues


• Monitors and evaluates performance of staff (identifying strengths, weaknesses, and areas for

      development); does timely and actionable personnel reviews

• Identifies and helps resolve people/departmental conflict situations


• Celebrates/acknowledges achievements of staff with agency and client


• Contributes positively to agency culture and environment


• Manages and develops Account team that exceeds client expectations


• Contributes in managing agency issues beyond client responsibilities